Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Namnix ("we", "our", "us") collects, uses, and protects personal information related to domain registration and account management in Bangladesh.

1. Information We Collect

We collect information necessary to provide and manage your domain services, including:

  • Account information such as your name, email, phone number, and billing details.
  • Domain registration data (WHOIS details) including registrant name, organization, and contact information required by registries and ICANN.
  • Technical information such as IP addresses, browser type, and access logs for security and analytics purposes.
  • Communication records including support inquiries, emails, and chat messages with our team.

2. How We Use Information

We use your information to:

  • Register and manage your domain names with accredited registries.
  • Process payments, renewals, and domain transfers.
  • Maintain accurate WHOIS data as required by ICANN and local registries.
  • Provide customer support and communicate service updates.
  • Ensure security, prevent fraud, and comply with legal or regulatory obligations.

3. Sharing & Disclosure

We only share your information when necessary to deliver services or comply with the law. This includes:

  • Domain registries and ICANN for WHOIS data publication and verification.
  • Payment processors to complete transactions securely.
  • Legal authorities if required under Bangladeshi law or international domain regulations.

Namnix does not sell or trade personal information under any circumstances.

4. Cookies & Tracking

Our website uses cookies to remember login sessions, personalize experiences, and analyze traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.

5. Data Retention

We retain your data only as long as necessary to deliver services, meet legal requirements, and maintain business records. Once data is no longer required, we securely delete or anonymize it in accordance with our internal policies.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. Certain WHOIS-related data may be exempt from deletion if required by ICANN or a registry authority. To make a data request, please email privacy@namnix.com.

7. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. All communications and transactions on our website are protected by SSL encryption.

8. International Transfers

Some domain registries and service providers may operate outside Bangladesh. When your data is shared internationally, we take reasonable steps to ensure it remains protected in compliance with global registry and ICANN standards.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of Namnix services after updates signifies your acceptance of the revised policy.